How can we help you ?
The pricing varies according to the package appropriate to your real estate needs, and according to the sector, commercial or residential.
Yes, there is a monthly and annual subscription
Residential facilities – commercial facilities – owners association – facilities management companies
Yes, you can download the application on iOS – Android systems.
Unlimited number
Create an account, choose the package that suits you, and fill out the form that appears on the screen. Your account will be created successfully and we will contact you within 48 hours.
To log in to the platform: Enter your email or mobile number, enter the generated password, then click Continue and you will be logged in to your account successfully.
To retrieve your password, click the “Forgot Password” button, add your email, click “Change Password,” and a link with the new password will be sent to your email.
To change the display language, click on the “Language” button at the top right of the platform, choose the desired language, then refresh the page.
Here are simple steps to easily determine your current subscription package:
1- Head to the settings portal.
2- Click on the “Subscriptions” button.
3- Your current subscription package will be displayed in the invoice history.
Follow these steps, and you will be able to change your subscription easily according to your needs and requirements:
1- Go to the settings portal.
2- Click on the “Subscriptions” button.
3- Press “Change Subscription.”
4- Select the desired subscription type.
*Note: If you do not wish to add an additional feature to your subscription, click on “Skip.”
1- Renew the subscription period.
2- Choose the preferred payment method: Wallet or Card.
3- By clicking on “Finish,” your subscription type will be changed.
Just a few simple steps, you can view your subscription invoice and with just one click, you can download it!
1- Go to the settings portal.
2- Click on “Subscriptions”.
3- Press “Options”.
You can download the invoice as a PDF file or preview it directly.
Note: You will receive a payment reminder invoice via email 5 days before the subscription expires.
Whether you own a residential or commercial property, you will find a subscription package that suits the size and scope of your real estate investments. Here are the necessary steps to access these packages and benefit from our advanced features:
Go to the Packages portal.
Search by name or status (active or expired) to display the complete details of the package as specified.
If you have requested a subscription package on our platform, you are about to benefit from our exceptional services. Here are the simple steps to follow to obtain your desired package after ordering:
1- Go to the Packages portal.
2- Choose “Packages,” and you will see the package sent by our provider.
3- Click on “View Details.”
You will have an overview of the package, and you can agree to the terms and conditions before clicking the “Subscribe” button.
Munjz platform allows you to request services from a specific subscription package and specify the quantity and schedule of these services (whether they will be requested once or on a recurring basis).
Go to the Packages portal.
Select the name of the package specifically by choosing “Use Offer.”
Choose the type of property and the desired unit.
Select the required services.
Your request has been successfully submitted.
Munjz platform enables you to access your financial information and verify the details with ease, allowing you to track your account and manage payments effectively.
Go to the Packages portal.
Search by name or status.
The complete details of the package will be displayed as specified.
Simply, you can access your previous expired subscription packages and familiarize yourself with the associated details. These details include:
(package name, covered cities, types of associated services, included services indicating the services you requested, excluded services representing the services you do not want, package expiration date, package price).
1- Go to the Packages portal.
2- Search by the desired status.
3- Select the package status as “Expired.”
4- You will see all the expired packages.
Simply, you can access your active subscription packages and familiarize yourself with all the associated details.
Go to the Packages portal.
Search by the desired status.
Select the package status as “Active.”
You will see all the active packages.
Knowing the status of the package is crucial to inform the customer whether their package has expired or not, allowing them to renew it if desired.
Here are the basic steps to check the status of the package on the Munjz platform:
1- Go to the Packages portal.
2- Search by name to display the status of the package.
The subscription fee includes utilizing the platform for property management operations, facility management operations, user management, request management, invoice management, building operational services, and providing a dedicated application for beneficiaries associated with the client’s identity.
The subscription fee does not include the costs of maintenance and operations provided by Munjz. It only covers the fees for using the platform to manage the property.
Based on the contract, the agreement can be canceled without any reason during the first three months. If the full upfront payment has been made and the subscription is canceled, the number of months used on the system will be deducted, and the remaining amount will be refunded.
For every annual subscribed customer, there is a free month available to benefit from the platform.
The customer can upgrade their subscription to a higher tier by paying the upgrade fees for that tier.
When desiring to increase the number of units, the tier will be upgraded to a higher one, and the final invoice will be sent based on the prices of the higher tier.
Yes, monthly payment is possible for the packages, but with changing prices and increasing them according to the package, its type, and the specifications included.
The shared unit is the unit that is activated, and you can add an unlimited number of units while keeping their status inactive.
The subscription is activated after completing the payment process for the subscription fees and providing the commercial registration, tax certificate, and details of the responsible person.
When subscribing, you will have access to technical support and a dedicated account manager, along with benefiting from Munjz’s expertise in enhancing facility management processes.
Munjz platform digitally transforms the real estate, asset management, and facilities sector by:
1- Automating and monitoring operational processes to enhance performance efficiency and control.
2- Accessing detailed and real-time data for performance measurement and effective cost control.
3- Facilitating the journey of receiving and managing requests through an electronic application.
4- Enabling direct communication with all beneficiaries through a unified portal.
We are constantly working on developing the platform, and if you have any innovative ideas, we will study and evaluate them for potential implementation if they bring added value. We always collaborate with our partners to enhance the platform and meet their needs.
We are constantly working on developing the platform, and if you have any innovative ideas, we will study and evaluate them for potential implementation if they bring added value. We always collaborate with our partners to enhance the platform and meet their needs.
Yes, there is technical support available through direct platform messaging.
There is no specific limit on the number of users, and you can add any number of users.
There is no specific limit, and you can add residents according to the number of added units.
There is no specific number of technicians, and you can add an unlimited number of technicians.
